Operations intern
Workwize
At Workwize, we’re helping IT teams to easily equip their remote and global teams with all necessary IT equipment. Our automated SaaS platform simplifies hardware deployment, management, and retrieval with fast, reliable deliveries in 100+ countries.
With 50.000 users and 120.000 devices under management, we’re solving hybrid work challenges like laptop deliveries, returns and equipment tracking, allowing IT teams to focus less on manual hassles and more on strategic initiatives.
Join our team to help shape the future of global collaboration. At Workwize, your work will make a real impact in building smarter, more connected workplaces worldwide.
LinkedIn has also recognized Workwize as one of the Top 10 Startups for 2025 in the Netherlands!
About the Role
Key responsibilities
- Support day-to-day operational workflows across services (e.g., tickets escalations and resolution, client coordination, project work)
- Identify and action potential process improvements that reduce manual work
- Create and maintain clear documentation (SOPs, playbooks, checklists) to support scalable operations growth
- Support cross-functional coordination with teams like Ops, Finance, Customer Success, Product, and external partners
- Help track and report operational metrics (cycle time, SLA adherence, error rates, backlog trends)
Education and experience
- Currently pursuing a Bachelor’s or Master’s degree
Technical skills
- Comfortable working with data and tools like Notion and Slack
- Interest in automation a plus
Soft skills
- Tenacious and proactive: You see challenges as energising and moves problems forward
- Inquisitive: You asks good questions, digs into root causes, and learns quickly
- Structured communicator: You are clear in writing and verbal updates
- Ownership mindset: You take responsibility early and challenges the status quo respectfully
Workwize offers:
- Flexibility to work in a hybrid/remote environment, balancing office and home settings.
- The best working setup, with all necessary tools and equipment provided.
- A vibrant, entrepreneurial work environment that encourages innovation and growth.
Our Team
Becoming part of Workwize means making an impact. We make sure that we will contribute to the change in the way of working. For us it is also important that we make an impact on our employees, that they feel challenged and ease. We consist of a rapid growing and ambitious team with all different backgrounds. Entrepreneurs, Operational specialists, Developers, Sales gurus you can find them all at Workwize and are always on the look-out for the next original ideas to reach more consumers and create the best value for our customers.
We are looking forward to meeting you and discover if there is a match with the Workwize team!