Social Media Manager

Our story

With the adoption of blockchains and rise of decentralised wealth, merchants & creators will increasingly turn to on-chain payments to tap into a fast growing audience of crypto savvy users that love spending with their crypto wallets.

Helio has made it easy for the first time for anyone to accept crypto payments. We power payments for +5,000 creators & merchants and hundreds of thousands of unique active wallets. Set up in minutes & get paid instantly for E-commerce, NFT pre-sales, ticketing, subscriptions & digital products.

A few things merchants & creators can achieve with Helio

• Accept USDC, SOL, ETH, BTC & 100s of digital assets seamlessly as a method of payment and benefit from instant payouts & low fees

• Integrate the Helio Checkout Widget in your website with ease, or add our e-commerce plugin for WooCommerce or the Solana Pay plug-in for Shopify

• Launch a Pay Link in a few clicks for NFT pre-sales, gated payments, subscriptions, Discord memberships, video paywalling and more

• Use Helio Wallet to receive payments and off ramp digital currencies to fiat / your bank account

• Integrate the Helio API for real-time USDC and other digital currency deposits in your app

• Enable traditional card payments for your customers, no wallet or crypto required, and always receive crypto

🧠 Who’s behind Helio?

We're an experienced team of builders backed by leading VCs, Lightspeed Faction & Peak Capital. The founding team previously built, scaled and exited two B2B SaaS companies for a total of $600m.

Job Summary:

• We are looking for a creative and enthusiastic Social Media Manager with 2-3 years of experience managing social media for B2B companies in the e-commerce industry. The ideal candidate will have a proven track record of creating engaging content that resonates with audiences on Instagram and TikTok, along with a deep understanding of the platforms’ algorithms and best practices.

Key Responsibilities

• Content Creation: Develop high quality, engaging content tailored for Instagram, X (Twitter) and TikTok to captivate e-commerce merchants.

• Product Adoption: Persuade e-commerce and Shopify merchants to use Helio through educational and entertaining content.

• Platform Management: Create and manage our Instagram and TikTok accounts from scratch, including content scheduling, posting and community engagement.

• Audience Engagement: Foster and maintain a strong online community by responding to comments, messages and engaging with followers.

• Trend monitoring: Stay updated with the latest trends, tools and best practices on Instagram and TikTok to ensure our content remains relevant and impactful.

• Influencer Partnerships: Identify and engage with industry influencers to enhance brand visibility and credibility.

• Other Marketing Activities: Work closely with the head of marketing on other marketing & targeting activities outside of social channels where relevant

• Analytics and Reporting: Track, analyse and report on key performance metrics to assess the effectiveness of content and campaigns and to inform future strategies

Qualifications

• 2-3 years of experience building and managing social media channels for B2B companies, ideally within the e-commerce space.

• Demonstrable experience creating highly engaging content, particularly Instagram and TikTok, X (Twitter) is a plus.

• Knowledge of latest trends with the ability to create fast and relevant content.

• Strong understanding of the e-commerce landscape, specifically Shopify.

• Graphic design and video editing skills are a significant plus.

• Ability to work independently and as part of a team in a fast-paced environment.

• Creativity , adaptability and a proactive approach to problem solving.

• Proficiency in social media analytics tools and ability to interpret data to drive strategy.

• Creative thinker with the ability to generate and execute innovative ideas.

Benefits

• Competitive salary and benefits package

• Flexible work, ideally being based in London with remote work options

• Work in a fast-growing and innovative industry

• Opportunity to take on responsibility and advance professional development

• Collaborative work environment that values new and innovative ideas